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Customer Success

VGZ – from big binders to digital support

With around 4 million customers, there are quite some questions to be answered. As you might have experienced yourself, the variety of insurance companies and their terms of conditions can be overwhelming sometimes. In order to answer this big number of incoming questions as accurately, satisfactory and fast as possible, VGZ uses its application Dialogue Support.
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Customer Success

Fortrus using WEM app “No Claims”

Fortrus, as being one of few companies in the Netherlands, is specialized in technical management. With its team of 38 people, the company manages more than 6.000 properties and a total of 4 million square meters. The owners of these properties are big companies such as Redevco, Schiphol Real Estate and Syntrus Achmea. As you can imagine, managing such a big amount of real estate is quite a task.

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