How Nationale Bond EHBO Transformed Volunteer and Membership Management with a No-Code Portal

Who is Nationale Bond EHBO?

Nationale Bond EHBO is a union organization supporting over 350 local first-aid clubs with approximately 15,000 individual members across the Netherlands. Their mission is to strengthen and connect local clubs, helping them deliver high-quality first aid training and services to communities. The organization relies heavily on volunteers, making operational efficiency and ease of use critical to its success.

The Challenge

For years, Nationale Bond EHBO relied on manual processes to manage member data and organizational records. Updates to personal details had to be processed centrally, creating delays and an administrative burden. The lack of a modern system also meant clubs had no efficient way to manage their own data or streamline training registrations. Off-the-shelf software was not an option—most solutions were either too rigid to accommodate the organization’s unique structure as a union of member clubs or too costly for a volunteer-run NGO. With volunteer availability declining, the organization urgently needed a cost-effective, flexible, and user-friendly digital solution to save time, reduce administrative work, and support the continued growth of its community.

The Solution

Partnering with Webbit21 and leveraging the WEM No-Code Platform, Nationale Bond EHBO transitioned from outdated systems to a modern, future-proof web application. The new Ledenadministratie (Membership Administration) Portal empowers each first-aid club to manage and update member data independently, ensuring information stays accurate and up-to-date. A mobile app, developed with Thunkable and fully integrated with the web platform, allows members to register for first aid trainings and access the latest news and events on the go. The solution was built with a mobile-first design, ensuring accessibility on all devices, and integrates custom JavaScript widgets and CSS for a tailored user experience. This digital transformation enables volunteers to spend less time on paperwork and more time delivering valuable first aid services to their communities.

The Positive Business Impact

• Reduced Administrative Workload: Eliminated manual processing for 350+ clubs, freeing up volunteer time for core activities

• Real-Time Data Accuracy: Enabled instant, self-service updates to member records and training registrations

• Improved Volunteer Experience: Simplified processes, making it easier for clubs to operate with limited staff

• Mobile Accessibility: Provided members with on-the-go access to training sign-ups, news, and events

• Cost-Effective Implementation: Achieved digital transformation under a charity license with pro bono development support

• Future-Ready Platform: Built a scalable, adaptable system ready for new features and growth