VGZ delivers great customer service with this no-code app

STRUCTURED KNOWLEDGE MANAGEMENT SYSTEM

CUSTOMER SUCCESS

VGZ delivers great customer service with this no-code app

An app to deliver the best customer service

With around 4 million customers, insurance company VGZ, has quite some questions to be answered on a daily basis. To ensure top-notch customer service, VGZ developed its Dialogue Support app with no-code platform WEM. Customer service reps can say goodbye to inefficient stacks of paperwork. This software empowers them to digitally handle large number of incoming requests as accurate and fast as possible.

HTLM versus no-code app development

The Dialogue Support app wasn’t initially built with no-code platform WEM, but by using HTML code. Imagine how labor-intensive and time-consuming it was to maintain all that content with traditional coding methods. In WEM, VGZ found a no-code platform to develop its Dialogue Support app in a well-organized and structured way. An application in which content could be easily adjusted, without writing a single line of code.

Powerful software drives business innovation and efficiency. Deliver apps with no-code development platform WEM now. Get started with your free account!

A structured
knowledge management system

“We went from complex and time-consuming coding to a clear and visually attractive application”, says Henk Jansen, Team Lead of Knowledge Management at VGZ. “The structure and stable basis offers many opportunities for the future. Currently, we only use the Dialogue Support app for our call service. Soon, we also want to build dialogue-supporting systems with no-code platform WEM for our chat and e-mail service, as well as using it for maintaining our website content and knowledge management”.

All information would be digitalized […] Finally, we cleaned up all paperwork from our desks

Henk Jansen
Team Lead Knowledge Management, VGZ

Ready to give your business effectiveness and efficiency a boost like VGZ? Get in touch with one of our partners for more information.

Tech Mahindra and i1too embrace no-code platform WEM

Digital Transformation

Tech Mahindra and i1too aim to lead the way in no-code application development for large enterprises with WEM, globally

Building Management

This online tool makes is easy to manage over 6.000 properties and a total of 4 million square meters with a small team of 40

No-code development WEM partner

Sales and Operations

The entire sales cycle – from tender to configuration management – in one application boosts productivity by 35%

World-wide Auditing

A multilingual app, built with our no-code platform, helps with food safety certification processes in over 140 countries

A fully integrated booking application built with no-code

Booking and Quotes

This fully integrated app, which runs behind the website, makes it easy to choose fast from numerous flight operators in Australia

 +31 (0)20 240 21 20       

Videos and images courtesy of WEM Modeler. © 2019. WEM Modeler.
SitemapPrivacy - Terms - Company

 +31 (0)20 240 21 20       


Videos and images courtesy of WEM Modeler.
© 2019 WEM Modeler.
SitemapPrivacy - Terms - Company