knowledge management system
“We went from complex and time-consuming coding to a clear and visually attractive application”, says Henk Jansen, Team Lead of Knowledge Management at VGZ. “The structure and stable basis offers many opportunities for the future. Currently, we only use the Dialogue Support app for our call service. Soon, we also want to build dialogue-supporting systems with no-code platform WEM for our chat and e-mail service, as well as using it for maintaining our website content and knowledge management”.