Summary:
IVC Evidensia in the Netherlands implemented WEM's no-code platform to streamline employee onboarding and offboarding processes. Acting as middleware between HR AFAS application and Microsoft Azure, the no-code platform integrated PowerApp Bots within Legacy Practice Management System (PMS) for data extraction and updates.

Industry: Healthcare

Use Case: HR onboarding & offboarding system

Partner:

Key Results

• Automated handling of over 500 employee transitions annually.
• Successfully executed 1,200 bot tasks monthly, enhancing efficiency.
• Minimized errors by 80%, ensuring accuracy in employee data management.

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Who is IVC Evidensia?

With a network spanning 2,500 clinics across 20 countries, IVC Evidensia is a leading provider of veterinary care services. As the company scaled from startup to global powerhouse, the need for a more efficient and accurate employee management system became critical. Managing over 500 employee transitions annually—covering both onboarding and offboarding—was proving to be a cumbersome task fraught with delays and errors. 

The Challenge

As IVC Evidensia expanded its footprint globally, the need for a streamlined and efficient employee management system became increasingly apparent. Managing over 500 employee transitions annually—from onboarding new talent to gracefully offboarding retirees—was proving to be a daunting task. The manual processes in place were not only time-consuming but also prone to errors, threatening the accuracy of crucial employee data.  

The Solution

The WEM no-code platform acted as middleware between the HR AFAS application and Microsoft Azure, seamlessly integrating software within the Legacy Practice Management System (PMS) for efficient data extraction and updates. This empowered their HR team to quickly extract and update data accurately, freeing up valuable time for strategic initiatives rather than mundane administrative tasks.  

Positive Business Impact

The transition to the new platform delivered immediate and measurable impact:

• Cost Efficiency: By automating repetitive tasks, the company has significantly reduced administrative costs, allowing for better allocation of resources and investments in strategic initiatives.
• Enhanced Productivity: The streamlined processes have accelerated employee transitions, freeing up HR staff to engage in more meaningful and high-value activities. This increased productivity translates to better service delivery and operational agility.
• Scalability: The no-code solution supports the company’s global expansion by providing a flexible and scalable platform that adapts to evolving business needs without the constraints of traditional software development.
• Data Accuracy: With an 80% reduction in errors, the platform ensures that employee data is accurate and up-to-date, enhancing decision-making and reducing the risk of compliance issues.
• Reduced Stress: The automation of manual tasks has alleviated stress for HR professionals, who no longer need to spend hours on repetitive and error-prone activities. This leads to a more positive work environment and greater job satisfaction.
• Work-Life Balance: By freeing up time previously spent on administrative tasks, employees can better manage their work-life balance, leading to improved morale and overall well-being. 

The success of this initiative demonstrates WEM’s no-code solutions in enhancing business operations. IVC Evidensia’s investment in modernizing their HR processes sets a precedent for leveraging technology to drive efficiency and accuracy across global operations.