Summary
A multinational car lease company gained significant ROI by rapidly modernizing their legacy car lease management software platform which streamlined their operations, reduced overhead and increased overall profit margins.Key results
- Built a custom tailored, highly secure, scalable platform in weeks with significant TCO reduction.
- Streamlined operations, reduced overhead, improved efficiency and significant cost saving.
- Reduced the time a returned vehicle stays on the company premises from 22 to 2 days.
- Allowed 50% of all returned vehicles to be processed without human involvement.
- Created a vehicle return process in which the inspection is done before returning the car, reducing the hassle for both the customer and employees.
Industry
Financial Services
Use case
New Core System
Partner
Who is Arval?
Arval is a global leader in vehicle leasing and fleet management. Operating in numerous countries, Arval provides tailored solutions for their customers, focusing on flexibility, expertise, and sustainability. With a strong commitment to integrating the latest technologies and eco-friendly practices, Arval aims to be the preferred partner for efficient and innovative fleet management.
The Challenge
Arval struggled with an outdated legacy software system that was inefficient and unable to handle the complex processes involved in managing returned lease cars. This system required extensive manual effort for tasks such as inspection, damage assessment, and settlement, resulting in high overhead and prolonged processing times. The company needed a more flexible and automated solution to streamline these operations and improve overall efficiency.
The Solution
The company partnered with WEM and SOWEDO to implement the NoCodeCloud platform, which offered a transformative solution to their challenges. Using the WEM no-code platform, they rapidly developed a custom, scalable, and secure system tailored to their needs. The platform’s modular, micro-service-based approach allowed for quick deployment without coding or bugs. Its user-friendly drag-and-drop interface enabled non-technical business users to design and deploy the system efficiently. Furthermore, the new platform seamlessly integrated with the existing legacy lease management system, ensuring a smooth transition and enhanced operational efficiency.
Positive Business Impacts
- Significant TCO Reduction: Reduced total cost of ownership through streamlined operations and reduced overhead.
- Faster Vehicle Processing: Cut the time for processing returned vehicles from 22 days to 2 days.
- Increased Automation: Enabled 50% of vehicle returns to be processed without human intervention.
- Enhanced Efficiency: Simplified the vehicle return process by implementing pre-return inspections, improving both customer and employee experience.
"WEM No-Code Cloud is the basis for our digital business transformation. We improved customer experience and optimized processes in a short amount of time. Creating software and using advanced AI without coding is a fresh approach which my team enjoys."— Arjen Postma - IT Manager, Arval Financial Lease
Looking Ahead
By adopting the WEM no-code platform, the car lease company successfully transformed their operational processes, achieving remarkable efficiency gains and cost savings. The new system not only streamlined vehicle return and inspection procedures but also provided a scalable and secure solution that integrated seamlessly with their existing platform. This strategic upgrade underscored the company’s commitment to innovation and operational excellence, setting a new standard for their fleet management operations.