Key results
- Achieved significant development speed, with the new portal being completed ten times faster than traditional methods.
- Simplified financial reporting, enabling users to generate detailed financial reports with just a click.
- Streamlined processes, reduced errors, and increased user-friendliness, contributing to better overall service delivery.
- Eliminated the need for costly user-based licensing, allowing FacilityXL to focus on refining their business model.
Industry
Facility Management
Use case
Legacy Modernization
Partner
Who is FacilityXL?
FacilityXL is a leader of facility management services. Specializing in providing a broad range of robust solutions, FacilityXL is designed to help streamline operations and increase service quality for its wide array of clients. Prior to this, FacilityXL had some severe issues that were pressing on them before they utilized WEM’s no code platform.
The Challenge
Their current system was aging, which delayed development and incurred high maintenance costs. Creating new features was a slow business: it would take months to respond customer requirements. This led to an inefficient, cumbersome multi-screen navigation for both employees and clients. It also requires a big team to work on it, and even more process overhead as the traditional methods entail.
The Solution
In order to tackle these challenges, FacilityXL decided to collaborate with ilionx for deployment of WEM no code platform that enables huge changes in their facility management operations. FacilityXL was able to quickly implement and improve their online portal using the platform, reducing build time by over 50 percent and costs associated. Having the flexibility and user-friendliness of WEM allowed a much smooth transition, with simple interface to point out all needed information during daily operations tasks as well making sure no errors can be done.
“Flexibility is also very important. We want to process our customers’ wishes quickly in our online portal. An extremely short time-to-market gives us a big competitive advantage.”— Mark Houtbraken, managing director of FacilityXL
Positive Business Impact
- Scalability and Flexibility: The no-code platform’s adaptability allowed FacilityXL to quickly scale and adjust their services as needed, supporting ongoing growth and innovation.
- Cost Savings: Reduced development and maintenance costs by eliminating the need for extensive technical teams and long development cycles.
- Time Efficiency: Accelerated the go-live process for new features, addressing customer needs more quickly and improving time-to-market.
- Enhanced User Experience: Streamlined interface and advanced functionalities led to increased satisfaction among both employees and clients.
- Improved Financial Oversight: Real-time financial reporting provided SMEs with actionable insights, enhancing their ability to manage and optimize facility services.
Looking Ahead
FacilityXL’s adoption of WEM’s no-code platform has revolutionized their approach to facility management, delivering substantial cost savings, time efficiencies, and enhanced service quality. By embracing innovative technology, FacilityXL has positioned itself as a leader in the industry.
