Summary
This fully integrated app, developed with our no-code platform, keeps track of LTLs stock and allows customers to make online orders.
Key results
- Increased customer satisfaction through real-time stock insights and online ordering capabilities.
- Streamlined operations and improved efficiency by integrating the no-code app with the ERP system.
- Accelerated development timeline and cost savings achieved through the use of the no-code development platform.
Industry
Wholesale
Use case
Stock and order management software
Who is LTL Woodproducts?
LTL Woodproducts has been a trusted importer and exporter of wood for over 125 years. Serving a market of 1,400 customers globally, the company specializes in distributing 150 different wood products of various sizes and processes.
The Challenges
Customer research revealed a growing demand for real-time stock insights and the ability to order products online. However, LTL’s existing processes lacked the digital tools needed to meet these expectations, causing inefficiencies and potential customer dissatisfaction.
"This software is a solid foundation […] we have more ideas to automate our processes with no-code development."— Bas Bouman - System and application manager, LTL Woodproducts
The Solution
LTL developed a stock and order management app using the WEM no-code platform. The app integrates seamlessly with LTL’s internal ERP system, exposing real-time stock information. It provides customers with a login portal, search and filter functionality, and a one-click order button. The app also supports multi-device usage, including desktops, tablets, and smartphones.
The Positive Business Impacts
- Enhanced Customer Experience: Achieved a 20% increase in customer satisfaction within three months by providing real-time stock visibility and an intuitive online ordering process.
- Rapid Development: Completed development and go-live in just six weeks (3 weeks for development, 3 weeks for testing), reducing the timeline by 85% compared to traditional methods.
- Cost Savings: Lowered development costs by 70%, as the app was built entirely in-house by one team member without external vendor involvement.
- Improved Sales Efficiency: Enabled 1,400 customers to self-serve and request quotes instantly, streamlining the order management process and boosting operational productivity.
- Scalable Solution: Established a flexible digital foundation that can adapt to future needs, ensuring seamless integration with existing ERP systems and business scalability.
Looking Ahead
The system was built within only 3 weeks, without needing any external help. After testing the new software among a selected customer base and processing the adaption requirements, the application went live within 4 weeks on desktops, tablets, and smartphones. Ready to give your business effectiveness and efficiency a boost like LTL Woodproducts? Get in touch with our partners for more information.
